E-Sign Consent
Vontive, Inc. fulfills mortgages for lender partners and is committed to prompt and convenient communication with our customers, their borrowers, third party vendors, and other parties. For that, we rely on email, electronic documentation, and our web portal.
Electronic Delivery of Communications; Use of Electronic Signatures
Your agreement to this E-sign Consent confirms your ability and consent to receive “Communications” electronically from Vontive, Inc., our subsidiaries, affiliates, and third-party service providers, rather than in paper form, and to the use of electronic signatures in our relationship with you (“Consent”). If you choose not to agree to this Consent you may be restricted from using Vontive’s website and online services. Communications, as defined here, include but are not limited to, each disclosure, notice, agreement, fee schedule, statement, record, document, and other information we provide to you, or that you sign or submit or agree to at our request.
System Requirements
To receive disclosures electronically, you need access to an Internet browser, such as Internet Explorer, Mozilla Firefox or Google Chrome, and a PDF reader such as Adobe Acrobat, since disclosures may be in PDF format. You will also need access to a printer or the ability to download information, in order to keep copies for your records.
Change of Designated Email Address
You must promptly notify us of any change in your email or other electronic address. You may change your email address by updating your contact information on your online dashboard or by contacting us toll-free at 833-747-3927.
Withdrawing Consent
You may withdraw your consent to receive electronic Communications at any time by writing us at: 1000 2nd Ave, Suite 2500, Seattle WA 98104, Attention: Compliance. However, withdrawal of your consent to receive electronic Communications may result in termination of your access to our online services and ability to use Vontive’s technology.
Receiving Paper Copies
If, after consenting to receive electronic disclosures and submitting your online application, you would also prefer to receive paper copies free of charge, please email us at compliance@vontive.com or contact us by phone at 833-747-3927.
Attn: Compliance Department
1000 2nd Ave, Suite 2500
Seattle, WA 98104
833-747-3927
compliance@vontive.com